Front Engineer will be available 24*7 (Excluding Public Holidays) to provide technical support onphone and email. Customer will be provided with a dedicated toll-free number with password protection.
Qualified and trained Engineers wil be assisting maintenance personal to diagnose the problem and to restore the machine quickly.
MEI will maintain complete machine failure history and will provide priority service for registered customer under SS24
MEI will maintain required spare parts based onmachine hardware configuration and parts/engineer dispatch will be done on next working day as per MEI's standard service policy
Standard CNC (M60/ E60/ M70/ M700/ E70), Mazatrol (Matrix/Fusion/Smart/EIA), Mori Seiki (M720/M730), Citizen (M730/M635) and C70
|Number of Controls Covered inside one single factory at one location||% Discount||Rate in INR per CNC|
|2 to 4||10||1620|
|5 to 9||15||1530|
|10 to 19||20||1440|
|20 to 49||25||1350|
|50 and above||30||1260|